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Getting to yes: negotiating agreement without giving in/ Roger Fisher and William Ury.

By: Contributor(s): Material type: TextPublication details: New Delhi: Penguin Books, 1991.Edition: 2nd edDescription: xix, 200 p. ; 20 cmISBN:
  • 9780140157352
Subject(s): DDC classification:
  • 158.5 FIS/G
Contents:
I THE PROBLEM 1 Don't Bargain Over Positions s II THE METHOD 2 Separate the People from the Problem 3 Focus on Interests, Not Positions 4 Invent Options for Mutual Gain 5 Insist on Using Objective Criteria III YES, BUT... 6 What If They Are More Powerful? (Develop Your BATNA—Best Alternative To a Negotiated Agreement) 7 What If They Won't Play? (Use Negotiation Jujitsu) 8 What If They Use Dirty Tricks? (Taming the Hard Bargainer) IV IN CONCLUSION V TEN QUESTIONS PEOPLE ASK ABOUT GETTING TO YES Analytical table of Contents A Note on the Harvard Negotiation Project TEN QUESTIONS PEOPLE ASK ABOUT GETTING TO YES Questions About Fairness and "Principled" Negotiation Question 1: "Does positional bargaining ever make sense?" Question 2: "What if the other side believes in a different standard of fairness?" Question 3: "Should I be fair if I don't have to be?" Questions About Dealing with People Question 4: "What do I do if the people are the problem?" Question 5: "Should I negotiate even with terrorists or some one like Hitler? When does it make sense not to negotiate?" Question 6: "How should I adjust my negotiating approach to account for differences of personality, gen der, culture, and so on?" Questions about Tactics Question 7: "How do I decide things like 'Where should we meet?' 'Who should make the first offer?' and 'How high should I start?' " Question 8: "Concretely, how do I move from inventing op tions to making commitments?" Question 9: "How do I try out these ideas without taking too much risk?" Questions About Power Question 10: "Can the way I negotiate really make a differ ence if the other side is more powerful?" And "How do I enhance my negotiating power?"
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
General Books Central Library, Sikkim University General Book Section 158.5 FIS/G (Browse shelf(Opens below)) Available P05420
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I THE PROBLEM
1 Don't Bargain Over Positions s
II THE METHOD
2 Separate the People from the Problem
3 Focus on Interests, Not Positions
4 Invent Options for Mutual Gain
5 Insist on Using Objective Criteria
III YES, BUT...
6 What If They Are More Powerful?
(Develop Your BATNA—Best Alternative To a
Negotiated Agreement)
7 What If They Won't Play?
(Use Negotiation Jujitsu)
8 What If They Use Dirty Tricks?
(Taming the Hard Bargainer)
IV IN CONCLUSION
V TEN QUESTIONS PEOPLE ASK ABOUT
GETTING TO YES
Analytical table of Contents
A Note on the Harvard Negotiation Project
TEN QUESTIONS PEOPLE ASK ABOUT GETTING TO YES
Questions About Fairness and "Principled" Negotiation
Question 1: "Does positional bargaining ever make sense?"
Question 2: "What if the other side believes in a different
standard of fairness?"
Question 3: "Should I be fair if I don't have to be?"
Questions About Dealing with People
Question 4: "What do I do if the people are the problem?"
Question 5: "Should I negotiate even with terrorists or some
one like Hitler? When does it make sense not
to negotiate?"
Question 6: "How should I adjust my negotiating approach
to account for differences of personality, gen
der, culture, and so on?"
Questions about Tactics
Question 7: "How do I decide things like 'Where should we
meet?' 'Who should make the first offer?' and
'How high should I start?' "
Question 8: "Concretely, how do I move from inventing op
tions to making commitments?"
Question 9: "How do I try out these ideas without taking
too much risk?"
Questions About Power
Question 10: "Can the way I negotiate really make a differ
ence if the other side is more powerful?" And
"How do I enhance my negotiating power?"

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